The Most Common Home Repair Scam

by Jessica Jones

Sep 05, 2023 3 minute read

The Most Common Home Repair Scam

When one becomes a homeowner, one also enters a never -ending DIY adventure, where the unexpected leaky roofs, malfunctioning HVAC systems and plumbing crises are now just part of life.

The need for repairs can create stress and anxiety for homeowners. Unfortunately, there are unscrupulous individuals and companies out there looking to take advantage of these situations. Home repair scams are all too common, and they can leave homeowners with shoddy work, empty wallets, and a feeling of violation. In this article, we're going to shed some light on these shady practices and arm you with the knowledge to avoid becoming the unwitting star of a homeowner horror story.

Upfront Payment Scams

While it's customary for contractors to request a deposit or partial payment before starting work, be wary of those who demand the entire sum upfront. Scammers using this tactic will often disappear after receiving payment.

Protect yourself from the Upfront Payment Scams by adhering to the industry standard of providing a reasonable down payment, which is usually no more than 10% to 20% of the total project cost. Additionally, ensure that your contract stipulates payment schedules tied to project milestones, which leads us to the next scam…

No Written Contract

One of the cardinal rules of home repairs is to ALWAYS secure a written contract. A legitimate contractor will willingly provide you with a detailed written agreement that outlines the scope of work, costs, materials, timelines, and other critical specifics. Scammers, on the other hand, hate clarity. They always avoid providing a written contract, making it easier for them to change terms or vanish without repercussions.

To avoid falling victim to the No Written Contract scam, insist on a detailed written agreement before any work begins. Review the contract carefully, ensuring it encompasses all necessary details and includes provisions for handling unexpected issues or changes. A written contract is your best defense against disputes and uncertainties during and after the process.

The Phantom Contractor

Imagine this: a charming and seemingly experienced contractor knocks on your door, unannounced, just after a severe storm or natural disaster. They claim to have noticed significant issues with your property that urgently need attention – perhaps a damaged roof or a flooded basement. They offer to handle the repairs at a reasonable price, but there's a catch: they insist on upfront payment, promising to start the work immediately. Once you've handed over your hard-earned money, they vanish into thin air, never to be seen again.

Always exercise caution when dealing with unsolicited offers. Never accept verbal agreement, or “agreement” via texts. Request a detailed written contract that includes a comprehensive breakdown of costs, materials, and a clear timeline. Research contractors thoroughly, checking for licenses, certifications, and references. Reputable contractors are more than willing to provide these assurances.

The Unrealistic Low-Ball Estimate

We've all heard the saying, "You get what you pay for," and it's never truer than in the realm of home repairs. Some unscrupulous contractors will present you with an unbelievably low estimate that's too tempting to resist. However, once the work has commenced, they may hit you with unforeseen costs, hidden fees, or subpar materials, sending your final bill skyrocketing.

To steer clear of the Unrealistic Low-Ball Estimate scam, we go back to our cardinal rule: always request a written contract. Ensure that your chosen contractor provides a comprehensive, written contract detailing all aspects of the project, including costs, materials, and a schedule. Also, it does no harm to obtain two to three estimates from different contractors and compare them before you commit.

The High-Pressure Tactics

Some fraudulent contractors employ high-pressure sales tactics to manipulate homeowners into making hasty decisions. They may assert that the repairs are urgent and must be initiated immediately, leaving you with minimal time to think things through, conduct research, seek alternative opinions.

Remember, this is your home. Don't allow anyone to rush you into making a decision. Seek multiple opinions, gather estimates, and thoroughly investigate any claims of urgency. Taking your time will not only protect your finances but also ensure that you select the right contractor for your needs.

The Unnecessary Repairs

Another common scam involves contractors exaggerating the extent of your issue. They may convince you that various components of your home require immediate attention, often tacking on additional services or upgrades that aren't necessarily needed.

To safeguard yourself against The Unnecessary Repairs scam, educate yourself about the issue at hand. Ask questions and request a detailed explanation of the repairs recommended by the contractor. Seek a second opinion, and preferably, get more than two quotes for your project or repairs. This additional perspective will help you make an informed decision and prevent you from paying for unneeded work.

Conclusion

Home repair scams are an unfortunate reality for homeowners. But don't let that scare you away from getting your dream kitchen or bathroom! Remember to approach home repairs with caution, investigate your potential contractors like a detective on a case, and look at all estimates with a healthy level of skepticism. Collect multiple estimates, ask questions, and demand a written contract. And most importantly, don't let anyone rush you into decisions. If it’s too good to be true, then it probably is.